Our Values

GRAEME QUAR & CO – Core Values

At Graeme Quar & Co we carry out our business in accordance with our Core Values. All members of the Graeme Quar & Co team sign up to our Core Values which are:-

Commitment

I am committed to the Vision, Mission, Core Values and success of Graeme Quar & Co, its current and future team, and its clients at all times. I will always recommend the services of Graeme Quar & Co prior to going outside the company. I am always loyal to my clients and fellow team members.

Ownership

I am responsible for my actions and outcome. I am accountable for my results.

Integrity

I always speak the truth. What I promise is what I deliver. I only ever make agreements with myself and others that I am willing and intend to keep. I give independent and impartial advice to clients at all times. I will always be trustworthy.

Excellence

Good enough isn’t. I always deliver services of exceptional quality that add value. I look for ways to improve and innovate. My behaviour is always professional. My work is always accurate.

Communication

I speak positively of my fellow team members, my clients and Graeme Quar & Co in both public and private. I discuss concerns in private with the person involved. I greet and say goodbye to people using their name.

Education

I learn from my mistakes. I consistently, learn, grow and improve so that I can help my fellow team members and clients.

Presentation

I maintain a high standard of presentation both in my appearance and my documentation, letters and emails.

Team Works

I am a team player. I do what it takes to stay together and achieve team goals. I focus on co-operation. I am flexible in my work. I ask for help when I need it and I am helpful to others who ask me.

Consistency

I am consistent in my actions so that my clients and fellow team members can feel comfortable in dealing with me at all times.

Solutions

I strive to identify solutions to problems and complications. I offer practical and usable solutions to my clients in a language that they understand.

Considerate

I say thank you and show appreciation often. I celebrate my wins and the wins of my clients and team.

Personality

I allow my friendly and helpful personality to be enjoyed by my clients and fellow team members. I am motivated to deliver a first class service to our clients.