GRAEME QUAR & CO – Core Values
At Graeme Quar & Co we carry out our business in accordance with our Core Values. All members of the Graeme Quar & Co team sign up to our Core Values which are:-
I am committed to the Vision, Mission, Core Values and success of Graeme Quar & Co, its current and future team, and its clients at all times. I will always recommend the services of Graeme Quar & Co prior to going outside the company. I am always loyal to my clients and fellow team members.
I am responsible for my actions and outcome. I am accountable for my results.
I always speak the truth. What I promise is what I deliver. I only ever make agreements with myself and others that I am willing and intend to keep. I give independent and impartial advice to clients at all times. I will always be trustworthy.
Good enough isn’t. I always deliver services of exceptional quality that add value. I look for ways to improve and innovate. My behaviour is always professional. My work is always accurate.
I speak positively of my fellow team members, my clients and Graeme Quar & Co in both public and private. I discuss concerns in private with the person involved. I greet and say goodbye to people using their name.
I learn from my mistakes. I consistently, learn, grow and improve so that I can help my fellow team members and clients.
I maintain a high standard of presentation both in my appearance and my documentation, letters and emails.
I am a team player. I do what it takes to stay together and achieve team goals. I focus on co-operation. I am flexible in my work. I ask for help when I need it and I am helpful to others who ask me.
I am consistent in my actions so that my clients and fellow team members can feel comfortable in dealing with me at all times.
I strive to identify solutions to problems and complications. I offer practical and usable solutions to my clients in a language that they understand.
I say thank you and show appreciation often. I celebrate my wins and the wins of my clients and team.
I allow my friendly and helpful personality to be enjoyed by my clients and fellow team members. I am motivated to deliver a first class service to our clients.